Shipping policy
O R A Shipping Policy
At O R A, we’re committed to ensuring your order arrives smoothly and promptly. Below, you’ll find the details of our shipping process.
Processing Time
- Orders are typically processed within 1–2 business days (excluding weekends and holidays).
- During high-demand periods, processing may take an additional 1–2 days.
Shipping Rates & Delivery Times
- Standard Shipping: Delivered within 5–7 business days.
- Expedited Shipping: Delivered within 2–3 business days.
- International Shipping: Delivery times vary based on location (typically 7–14 business days).
Shipping rates will be calculated at checkout based on your location and selected shipping method.
Tracking Your Order
Once your order has shipped, you’ll receive a confirmation email with tracking details to follow your package’s journey.
Customs & Duties (International Orders)
For international shipments, customs duties and taxes may apply. These fees are determined by your local customs office and are the responsibility of the recipient.
Lost or Delayed Shipments
If your package is delayed or appears lost, please reach out to us at wearingora@gmail.com so we can assist you in locating it.
Returns and Exchanges
For information about returns and exchanges, please visit our Returns Policy page.
We’re here to make your O R A experience seamless. For questions or concerns, don’t hesitate to contact us at wearingora@gmail.com.